SBX Connect Help Center

FAQ

Read on details to get help.

  • What user roles are available?
  • How is data access controlled between different organizations?
  • What languages are supported?
  • Can’t change my email address
  • What is the difference between Admin and Limited Admin?
  • I didn’t receive my invitation email
  • What can each role do?
  • Where is the data stored?
  • Which device types are supported by SBX Connect?
  • Why don’t my time zone, date format and measurement unit settings always apply?
  • Why does the app show in English even after I set another language?
  • Which browsers and environments are supported?

Categories

  • What's New
  • Get Started
  • Manage
  • Settings
  • FAQ
  • Legal
  • Other Resources
No results found

© SoftBank Robotics 2026. Powered by Help Scout